Admin sign in
Sign in to access bookings, programmes, and configurations.
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Trips & Clients
Where every guest sits in the sequence: Registered → Agreement → Deposit → Trip Payment.
| BOOKING · GUEST | DEPARTURE | BOOKING STATUS | REGISTERED | AGREEMENT | DEPOSIT | TRIP PAYMENT | PRICE | BALANCE DUE | LAST MESSAGE | ACTION |
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Inquiries
Prospective traveler inquiries from Private Air and Parent/Guardian submission forms.
| TYPE | CONTACT NAME | MOBILE | STATUS | SUBMITTED AT | AGE BRACKET | ACCOMPANYING ADULT | SCHEDULE FLEXIBILITY | EMAIL CONSENT | EMAIL CONSENT AT | EMAIL VER | SMS CONSENT | SMS CONSENT AT | SMS VER | ACTION |
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Next-launch list
Waitlist sign-ups for the next launch window from one-tap bookings and site forms.
| NAME | PHONE | PARTY | JOINED | STATUS |
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Roommates
Solo guests by room preference. The admin links two guests who are open to a roommate. No automatic pairing.
| BOOKING · GUEST | GENDER | STATUS | ROOM PREFERENCE | ROOMMATE > | ACTION |
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Roommate credit · after the expedition returns
| MATCHED PAIR | CREDIT | CREDIT STATUS | ACTION |
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How the credit works
- $150 per matched guest. Never paid at the match. Never paid when balances are paid.
- Paid only if both matched guests traveled and shared the room.
- Issued within 5 business days after the expedition returns.
- Issue credit makes a custom-amount refund in the system (same mechanism as the $250 cancellation fee). It sends M19 to each booker with the reason “Roommate credit”. No manual portal refund. No manual note.
- Status on each match: Pending (after return) from the match until issued · Issued {date} · Void (a guest didn’t travel).
When a matched guest does not travel
- Before GO: the guest is released at 97 hours, cancels after paying, or steps back after a launch move. The match is removed. The other guest returns to Unmatched with the flag “Match removed”. Admin only, no guest message. No credit.
- After GO: a matched guest cancels or is a No-show. The credit is Void for both guests. No refund is issued.
Trips
Manage upcoming departures, cohort readiness and vendor gates.
| DEPARTURE | STATUS | PHYSICAL SEATS (CONFIRMED) | DEPOSIT QUEUE (OVERSOLD) | ACTIONS |
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Settings
Manage effective configuration values used by the booking operations team.
| VARIABLE | VALUE | TYPE | EFFECTIVE DATE | ACTIVE |
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